Frequently Asked Questions

 

What does 'CAD' after the price mean?

‘CAD’ stands for ‘Candadian Dollars’. All prices on the site are in Canadian Dollars.

Why am I redirected to Amazon on checkout?

Vancouver Island Back-Country Gear (VIBackcountryGear.com) is and Amazon Affiliate site developed as a sponsor site for Canoe Vancouver Island, a free resource site for freshwater paddling on Vancouver Island.

How long will delivery take?

A variety of delivery options are offered on checkout. Delivery time will depend on which options you select.

How secure is shopping in the Online Shop? Is my data protected?

All monitory transactions are routed through Amazon and are therefore protected by cutting edge data encryption.

What exactly happens after ordering?

You will receive a notice from Amazon confirming your transaction followed shortly by a shipping notification. In most instances you can track your order following the instructions provided in these emails.